Banjo / SafeXaiPublic-safety AI platform2011 · 2020Founding Designer

Real-time event detection for public safety.

At Banjo / SafeXai, I joined as the Founding Designer and built the core product experience for an AI platform focused on public safety. The platform analyzes large-scale location and risk data to detect emerging threats in real time. I designed experiences across multiple channels and hired a team of 10 as the company grew rapidly and raised over $150M in funding.

Role

Founding Designer · Led Product · UI/UX

Team

Hired and led 10 team members

Category

Consumer mobile + B2B SaaS + public safety

Focus

Real-time data · Event detection · AI

safexai.com / live-dashboard
Live view of the events dashboard
01 · Problem

Relevant information was scattered across every network.

When you want to stay up to date with what is happening around you, all information is segmented into different networks, making it harder to stay current and understand why something is relevant at a particular moment or location.

In our research, privacy was a primary concern. We established several rules to ensure the data analyzed was publicly shared and prompted by a user network. Users had remote controls to manage their available data.

"Location became a benefit for a vast majority of social posts · not a threat."

A finding that reshaped our consent and controls model.

Banjo · data wheel showing signal sources (networks, photos, location, friends, profile)
Banjo · data wheel showing signal sources (networks, photos, location, friends, profile)
Banjo featured in the iTunes App Store on a MacBook Pro
Banjo featured in the iTunes App Store on a MacBook Pro
02 · Solution

One app for what is happening near you, then a platform for everyone.

Banjo aggregated location-based data from every relevant social network to provide a macro and micro view of what was happening near you · or anywhere in the world. More than 60 million users helped curate and validate real-life events, from concerts and trends to the latest news broadcast by the people at the exact location.

Beyond mobile, the platform became the destination for relevant location data across multiple channels · including a smartwatch ambiance feature that connected users to relevant contacts near them.

With billions of location-based signals, Banjo was solicited by media channels and private companies. We built a B2B SaaS solution to visualize location-information signals worldwide, used live on one of the most-watched US morning shows.

Banjo evolved into SafeXai: an event-detection engine that searched social media, 911 data, traffic cameras, and other digital information in real time to distinguish accurate events from noise · focused on events that could affect people's lives.

Banjo consumer app · music feed, menu, Las Vegas map, map overview
01
Ship
Launched consumer app · 1M downloads in ~6 months.
02
Expand
Built the location-data platform for multiple channels.
03
Enterprise
Extended into B2B SaaS for media and government.
04
AI
Moved into SafeXai · AI-powered event detection.
Banjo · live event view on iPhone, Paramore concert
Banjo · live event view on iPhone, Paramore concert
Banjo · smartwatch ambient feature
Banjo · smartwatch ambient feature
Banjo · B2B SaaS live on a US morning show
Banjo · B2B SaaS live on a US morning show
safexai.com / live-map
SafeXai · 3D live event map
SafeXai · 3D live event map
safexai.com / analytics
SafeXai · analytics dashboard
SafeXai · analytics dashboard
safexai.com / response-time
SafeXai · response-time analysis
SafeXai · response-time analysis
"
A 911 call was reduced to seconds instead of minutes · because the platform had already verified what was happening.
· Public-safety partner · SafeXai deployment
$150M+
Funding raised
1M
Downloads in ~6 months (2011 consumer app)
60M+
Users curating and validating real-life events
iTunes App of the Week · 3× Google Play Editors' Choice
03 · Reflection

Founding design is about hiring, not just drawing.

Banjo was the first place I experienced what a decade-long 0→1 arc looks like from the designer seat. Starting as a consumer app, growing into a platform, then pivoting into AI-powered public safety meant rebuilding the design practice several times · hiring a team of 10, defining rituals, and handing off ownership as the product weight shifted.

Our platform was a pioneer in the usage of local signals and AI. More importantly, it was where I learned that the founding designer's longest-lasting contribution is the team that outlives any single launch.

Next case · 02 / 04
Lead Product · 2023–24